The error code 5b00 is a very common problem that appears on Canon printers quite frequently. While you turn it on and try to print a document, you’ll first notice that the printer boots normally.

Follow the steps below to fix the issue with Canon’s ink pads and counters

  • The 5b00 error usually denotes a situation when a user cannot print due to the improper usage of the ink cartridge.

  • If you encounter the Canon printer error 5b00, you should reset the waste ink counter, as shown below.

  • You can also manually clean the waste ink pad by following the steps from our guide.

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However, printing or scanning a document is no longer possible. The lamp starts flashing green and orange a few times in a row, but be sure that this article will help you out.

We have provided some of the best possible solutions for the problem in the below section. Just make sure to follow them carefully to avoid causing any other issues.

Why am I getting Canon 5b00 error?

It’s possible that the error occurred because your printer had an ink leak, because the ink absorber was already at capacity, or because the waste ink counter had reached its limit.

Users reported a plethora of similar errors that can be fixed by following the solutions below. Some of them are the following:

  • G2000 Canon 5b00 error – After pressing and holding the Stop button for a few seconds, you should let go of it when the Alarm bulb flashes seven times.
  • E400 Canon 5b00 error – Error 5B00 suggests that the waste ink container is already full. This criterion will be satisfied by each and every inkjet printer.
  • Canon 5b00 error G4000 – Please press the cancel button a total of 5 times.
  • Canon 5b00 error G2010 – You may select Black by pressing the button, or Color by pressing the button. The count of leftover ink will be brought back to zero.
  • G4010 Canon 5b00 error – Resetting the count of the amount of remaining ink when there has been no error about the amount of remaining ink.
  • G3010 Canon 5b00 error – The waste ink counter has overflowed, which is indicated by the Canon G3010 error code 5B00.
  • Canon 5b00 error G1000 – You need to reset the Waste Ink Counter on your Canon G1000.
  • Canon 5b00 error G3000 – Simply hit the button labeled cancel, 6 times.
  • 5B00 error Canon E470 – This indicates that the waste ink counter has reached its maximum capacity.
  • Error 5B00 Canon IP2770 – The waste ink counter has been reset, which is indicated by the Canon Pixma iP2770 error code 5B00.

Without further ado, let’s jump into the list of solutions to the Canon 5b00 error. Follow along!

How do I fix Canon 5b00 error?

1. Reset the waste ink counter

  • Firstly, unplug the power and the USB cables from the printer.
  • Open the cartridge door and press down the Power button.
  • Continue to hold the Power button while plugging the power cord into the wall socket.
  • Keep holding the Power button until the printer starts resetting itself. Once all the lights are on, you may release it.
  • Wait for the green power light to turn off. Then, press and release the Power button quickly twice.
  • The green light should blink for a few more seconds and finally stabilize.
  • Feel free to close the cartridge door and try printing again.

The 5b00 error is often caused by ink spills on your printer in Windows 10. The same applies to a full ink absorber or full waste ink counter, so reset the ink absorber.

You may actually apply this quick fix to clear out many error codes that may appear when turning the printer on.

Also, if you can’t remove the printer in Windows 10, you can take a closer look at our comprehensive guide and fix it with ease.

2. Manually clean the waste ink pad

  • Open the ink cartridge compartment. Depending on the Canon printer model you use, this compartment could be in the front or the back of the machine.
  • Wait for the ink cartridges to move all the way over. Up next, disconnect the printer’s power cord.
  • Behind the cartridge is a row of white rollers. Look for a small square near the roller that looks like a foam pad.
  • You need to detach the waste ink absorber by pulling it gently on its rubber frame.
  • Clean it by using a paper towel. Try to collect all ink waste on paper towel pieces.
  • Put all the cartridges back in their place. Reinstall the frame in the printer.
  • You may now press and hold the Power button and reconnect the power cord.
  • When the printer comes on, release the button. Wait five seconds and push the Power button again. This resets the printer’s internal memory and overrides the 5b00 error code.

If the issue persists, then you can follow the above steps to fix it. When these waste ink pads are saturated, the printer will notify you with an error message like yours. Do not panic as a manual clean often works like a charm.

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You may also use a bucket of soapy water. Just be careful to let the waste ink absorber soak long enough for the ink to get loose before you reattach the foam pads and install the waste ink.

3. Other potential solutions

If the print head is not clean, this can often lead to this error. Check your print head properly and make sure it is clean too.

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Also, check the ink level of the system. If the ink level is low, you have no other option but to fill it to the maximum capacity.

Continue the troubleshooting process by resetting your printer to the factory settings.

How do I reset my Canon ink absorber?

  • Make sure the printer is not on.
  • Press and hold the Resume button (triangle inside a circle). Meanwhile, hold down the Power button as well.
  • A green led light will come on. Hold the Power button down. Release the Resume one and then tap it twice.
  • The color of the light will go amber, then green again.
  • Release the Power button. Press the Resume one 4 times in a row then tap the Power button to select the action that is highlighted, and that is Reset Counter Absorber.
  • Turn off the printer and then restart it. That’s it!

Those are a few remedies that might fix Canon printer error 5b00. Apply the above steps and let us know if they worked for you too.

If you have any other questions or suggestions, don’t hesitate to leave them in the comments area below.

If the advices above haven’t solved your issue, your PC may experience deeper Windows problems. We recommend downloading this PC Repair tool (rated Great on TrustPilot.com) to easily address them. After installation, simply click the Start Scan button and then press on Repair All.

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  • Canon printererrorPrinter Errors

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